Department head:
Shamsiev Alibek Sabirovich
Reception hours: Every day from 15:00 to 17:00
Student Services Department (Front Office)
The Student Services Department (Front Office) provides information on class schedules, assists students in submitting applications to retake courses, and offers guidance regarding current, midterm, and final examinations. It also generates call-up letters for students enrolled in part-time and distance education programs, issues academic certificates and transcripts, and provides exam schedules.
The department helps students submit applications for academic transfer and reinstatement, supports the online application process for second-degree programs and master's degree programs at higher education institutions, issues student ID cards and proof-of-residence certificates, and provides GPA reports upon request. It assists students with password recovery for the “HEMIS” information system, offers consultations regarding admission and transfer processes, and informs students about various services and resources available at the university.
Additionally, the department issues English-language enrollment verification letters, provides information on international scholarships and academic mobility programs (in cooperation with domestic and foreign higher education institutions), registers international students in the electronic system and assigns them to courses, issues payment contracts to international students, promotes joint degree programs, and provides information about studying abroad through the “El-Yurt Umidi” Foundation and foreign scholarship announcements.
The department also shares information on globally ranked universities (QS, THE, Green Metric), language courses, calculates and provides tuition fee details, supports students in submitting applications for tuition contracts, verifies and confirms re-examination payment amounts for academically indebted students, assists in applying for re-enrollment contracts, rental subsidies, and dormitory placements.
Structure of the Student Services Department (Front Office)
The department consists of one head and seven leading specialists.